Refund policy

🔒No Return Policy

All fluid art paintings and resin art are FINAL SALE. Due to the handmade and one-of-a-kind nature of each piece, returns, refunds, or exchanges are not accepted.

We take great care to accurately photograph and describe each artwork so you can feel confident in your purchase. If you have any questions about a piece—such as size, color tones, or materials—please contact us before purchasing. We’re happy to help you make the right choice for your space.

Thank you for supporting original, handcrafted art!

 

📦 Damaged Policy

We take great care in packaging each painting securely to ensure it arrives in perfect condition. However, if your fluid art or resin art painting arrives damaged, please contact us within 48 hours of delivery with the following:

• Clear photos of the damaged artwork and packaging
• Your order number and a brief description of the issue

We will assess the situation and, depending on the extent of the damage, offer a replacement, repair, or partial refund.

⚠️ Important Notes

• Damage claims must be submitted within 48 hours of delivery.
• Keep all original packaging until the issue is resolved.
• Custom or one-of-a-kind pieces may not be replaceable, but we’ll work with you to find the best solution.

Your satisfaction matters, and we’re committed to ensuring your art arrives beautifully and safely.

 Please contact us at AcrylicVortex@gmail.com